What is the difference between a company that provides good service and one that provides great service? If you had to narrow it down to one characteristic, it would be communication. Companies that provide great service clearly communicate what a customer or potential customer should expect when they do business with that company. They leave… Read More »
Posts Tagged: Enterprise Software Sales Staffing Agency
Exceptional Leaders Focus On Metrics
Measurement is the language of business. Exceptional Leaders know that progress toward success needs to be measured quantitatively. A good analogy is the Global Positioning System (GPS). It can tell you where you have been, where you are now on a real time basis, and you can measure progress to a goal, all through numeric… Read More »
Time Management – A Priority Setting Plan
Manage your time better by dividing tasks into four categories: 1. Direct value. High priorities: making a sale, presenting to your staff, writing a report 2. Indirect value. What pays off later: learning new skills, setting goals 3. Necessary non-value. Things you must do that have no value for you: filling out government forms, taking… Read More »
Finding Enthusiasm
One of the most elemental solutions for finding enthusiasm is to focus on the benefit you will derive from completing a particular task. In some situations it’s easy to discover the benefit. For instance, you may hate wrapping presents, but you know the person you’re giving the present to will be overjoyed when presented with… Read More »
Developing Teams and Individuals
Being a manager is much more than overseeing day to day tasks. In order for your business to be successful, developing the individuals and turning them into a team is a main priority. You can only grow as much as your staff will allow. Weak team members can bring down the production in your company.… Read More »
Four Critical Tasks of Strategic Execution
Business owners and CEO’s have a difficult job all the way around. The success of the company relies upon a combination of things. If Celebrity Apprentice has taught us anything, it’s that the one in charge is usually to blame for the loss of the team. As the one in charge, it is your job… Read More »
IQ vs EQ
Have you ever hired a person who had a rocking resume? Their education level and performance was off the charts, but you brought them into the job and they did not do as you hoped. Just because an individual is book smart, does not mean they will do a good job in your business. What… Read More »
How Can I Improve My Memory?
Our memory is very precious to us as it is a window to the events that have taken place in our lives. It can be frustrating though when you remember something that occurred 20 years ago but can’t remember what you need to pick up at the store this afternoon. Many people wish that they… Read More »
Engagement And Culture Are Top Issues This Year
As the job turnover rate increases, HR departments have to turn their focus to what the core issues are. Employees that are unhappy with their jobs either find a new job or underperform. Either way, it makes for a difficult situation with business owners. For that reason, focusing on engagement needs to be a high… Read More »
Open Communications Start With Understanding Behaviors
Communication is a difficult task in any situation, but especially in the workplace. We work to strike this balance of not becoming too personal with employees that might lead to favoritism or you being taken advantage of, but getting to know them well enough to work with them. To know how to best communicate with… Read More »