• Companies must offer more than money or prestige to retain high performing employees; they must offer an engaging job.

• Each generation has distinct attitudes, behaviors, expectations, habits and motivational buttons. Knowing other generations’ quirks can be the difference between your success and failure.

• Business coaching boosts profits by moving people to a higher level of performance only when the coach uses the best tools available.

• Planning for the future means not only knowing who is in line to take on leadership but also who will be able to fill the roles of knowledgeable and skilled employees.

Source: Sorrell Associates, LLC