Even if we do not try to be, we can all be biased and partial to others. Some people connect with us right away while others we will struggle to make a connection. When it comes to holding a bias free interview, there are some things you can do that will help you stay impartial… Read More »
Blog
Winning The War On Talent: The Best Companies Use Training
If you haven’t invested in training your team in a while, then it is time to re-think your strategies. Companies are focusing more time and energy on advancing their employees education. Why is that? People Want To Be Invested In Just like you work hard to add value to your customer’s lives, you need to… Read More »
7 Laws Of Customer Satisfaction
These ‘customer satisfaction’ laws will keep you ahead of your competition, says Ken Makovsky of Makovsky and Co.: 1. Treat the customers you have as though they’re prospects. 2. View customers as partners – members of your team. 3. Consider recruitment as serious business – and hire only the best. 4. Give your staff members… Read More »
Seven Steps For Creating A Culture Of Commitment And Accountability
1. Communicate to everyone that accountability and commitment are important! 2. Align every job description to your company’s strategy and goals for the coming year. Ask everyone to commit to a shared vision of results. 3. Make accountabilities clear for everyone by using the benchmark for their job to start a discussion about how their… Read More »
How To Increase Team Productivity
Employee goal setting increases employee productivity and profits because it builds a strong foundation of employees for business success. It gives an external focus that enhances performance culture and coordinated efforts among all employees. Ultimately, it helps to provide a competitive advantage! Employee goal setting tips: Set goals that will tie employees into the success… Read More »
Exceptional Leaders Play ‘Aim’ Game, Not ‘Blame’ Game
Fault finding is easy. All of us can have negative assessments of what should or should not have been done. Looking at the past and blaming others, however, is not as productive as looking at the future. No one can change the past. Exceptional Leaders use a “lessons learned” approach and play the “aim game”… Read More »
Are Any Of These Staffing Issues A Challenge For Your Company?
Every company faces the same basic staffing challenges. Of course, there are particulars for every industry, but these are a few things you can guarantee that you will need to deal with as a business owner, CEO, or HR professional. Employee Turnover Rate The turnover rate in your business will certainly depend on different factors.… Read More »
Do You Know The Numbers?
Crunching the numbers in your business is a vital part of determining the health of your company. CEO’s know these numbers all too well as they keep a watch on the figures. Here are the numbers you need to know in your business. Inadequate Profit Margin Without enough profit, owning a business is a financial… Read More »
Your Coaching Check Up… How Are You Doing?
Do my team members feel free to ask me questions when they don’t understand something? Do each of my team members know exactly what I expect of them in their daily tasks to be successful? Have I noticed great work in each of my team members in some way today? Have… Read More »
Ten Key Tips For Leaders
Get the right people. Motivation is primarily in the selection. Find people who are both capable and motivated to achieve the goals you help set for them. Explain what you’re doing and why. Your people must understand how everything you ask of them contributes to the overall goal. Accept mistakes. When you climb… Read More »